Account suspended

As I write, my web hosting account has been suspended for “abuse” for a little over 3 hours and counting. It’s the first time this has happened to me, and as I don’t have any real traffic to speak of, it’s an interesting fire drill. I am particularly keen to see how my web hosting provider responds. It looks like the problem was entirely my own fault; an oversight in my Rails code meant that if a user searched for a very short string (such as a single common character), my app would return a large number of records, then go away and execute lots of fairly expensive MySQL queries. I’ve now fixed that and I’m just waiting for my account to be reactivated. It’s 20 minutes and counting since I reported that I’d fixed the problem…